Social networks and public administration: critical issues and best practices

Abstract

This essay aims to identify the several critical aspects connected to the use of social networks by the public authorities. On the basis of the current legal framework concerning public communication and obligations imposed on public bodies, the legal consequences that may have repercussions on the bodies themselves and the employees will be analysed, considering that the use of communication platforms is not the result of a careful prior compliance analysis on numerous aspects that are often overlooked. Some operational indications about best practices will be provided in the conclusions.