On-line public communication and public administration digitalisation between pandemic and infodemic: which prospects for the future?
DOI:
https://doi.org/10.32091/RIID0033Keywords:
Public communication, Public administration digitalisation, Infodemic, E-Citizenship, Digital sovereignty, Social media, Cloud, Public opinion, InternetAbstract
Based on the observation of the new social communication paradigms and their influence on the dialectics of the democratic processes in the current hyperconnected society, the paper aims to probe the opportunities and risks connected to the adoption of the new social media by Public administrations and the role of the institutional communication in their processes of digital transformation. The paper also aims to verify the limits and the adequacy of the technical and legal actions currently put in place, in order to open up a debate on prospects for the future.